On Non-Monitored claims we endorse and return the loss draft to you without further conditions. A Monitored claim requires that the loss draft be deposited with Servbank and the completion of the repairs to your home will be verified with inspections. Final disbursement of the claim funds will be made only after all repairs are complete. Our insurance Loss Draft Team is an experienced group whose most important objective is to release all insurance loss drafts as soon as possible so that the damages to your property can been completed with minimal inconvenience to you and your family.

Loss Draft Checklist

We recommend submitting all relevant claim documentation as soon as it is available in order to expedite the claims process. 

The following documents are required for all claims:

• Claim Check

• Adjuster’s report or equivalent that supports the amount of all claim checks.

• Signed Owner’s Affidavit

The following additional documents may be required for claims meeting certain criteria:

• Contractor Waiver of Lien

• Blueprints or equivalent

• Contractor W9

• Materials Receipts

TO RECEIVE YOUR FIRST DISBURSEMENT: Servbank must receive all of the above items, except the Notarized Lien Waiver or Notarized Letter of Satisfaction, before processing continues. When the items have been received, a check equal to one-third of the claim check(s) received by our office will be issued to you and your contractors, if applicable. Our Loss Draft`s department will walk you through needed documentation.

TO RECEIVE YOUR SECOND DISBURSEMENT: When your repairs are 50 percent complete, please contact our Loss Draft Claim Center at 855-770-9494 where we will guide you in next steps. An inspection is required and will be ordered at our expense. When the results of this inspection show that
50 percent of the repairs have been completed, a second check for one-third of the total check(s) received will be released. NOTE: Please expect to be contacted one to two weeks after the inspection is ordered.

TO RECEIVE YOUR REMAINING CLAIM FUNDS: When your repairs are complete, please contact Loss Draft Claim Center at 855-770-9494 to order a 100 percent inspection. Our Loss Drafts department will advise if any additional documentation must be submitted, for example, a Notarized Lien Waiver or Notarized Letter of Satisfaction form. When the results of the inspection show 100 percent completion and all required documents have been obtained, the balance of the claim funds will be disbursed to you.